Concierge Service
Enjoy personalized enrollment assistance through our concierge service
To assist those who want a little more help with their application. This has been requested by attendees at trades shows many times. A NASTF Help Desk Agent will assist with identifying and uploading documentation and completing the application process for those who are less comfortable with computers and smart phones. Our support agent can also direct you to step-by-step videos and virtual classes regularly published on our website to learn how to use your new credential.
Concierge Service Links
Use these links to make sure you have all the documents you need to be a VSP.
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Which Documents Do I Need?
Download this check list that contains a list of documents you will need to provide to our Help Desk Agent. This contains both Primary and Subordinate account details.
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Tips to help you apply
Hot User Tips for Vehicle Security Professionals
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Join SDRM on your own
Prefer the do it yourself method?
Note for existing members with basic accounts or AIR techs: Please contact our support desk to assist you in converting your current account to a Vehicle Security Professional [email protected] -
How to get help from NASTF
Our support desk is available M-F from 8-6pm ET
We work by a ticketing system to request assistance.
You can click on the Contact Us link at the bottom of the page or click the title above for detailed instructions on how to use our support desk interface and knowledge base.